|
Information Security
on dalkeithpress.com and
tearsandhealing.com
Dalkeith Press uses the highest quality security to protect your personal information. You
can safely provide credit card and personal information to make purchases on
dalkeithpress.com without danger of that information being intercepted while in
transmission. We also take the following precautions to keep your information
secure:
Secure Site
www.dalkeithpress.com is a secure site, and we use secure web pages for private
information.
Purchase information, including name, address and credit card information, is
transmitted from your browser to the web site by secure SSL connection. SSL connection
uses 128 bit encryption which, for practical purposes, can not be decoded even
with the fastest computers and best encryption cracking known. Dalkeith Press
does not store
openly readable credit card numbers, expiration date, or verification numbers, except
that we keep the last 4 digits of the card number to help in identifying which card
was used in the event of a question or refund. When a customer clicks on the "Pay
Now" button on the shopping cart page during the checkout process,
information is passed by secure connection from the customer's browser to our
web site, and then by secure connection from the our web site to to our credit
card processor, Authorize.net.
Authorize.net is the largest processor of online credit card transactions in the
US and they routinely process credit card data from online sales, small merchant
dialup terminals, and automated retail terminals. You can read their privacy and
security policies here.
You can
check for yourself that the shopping cart page is secure in two ways. First,
in the address line, you will see a url beginning with "https://..." The key
is the "s" after http. The second way, you're using internet explorer as your browser,
is to look for a padlock icon. In IE 6, the padlock icon appears at the bottom right corner of your
browser window, in the status bar. For IE 7, the padlock icon appears
at the top of the page, next to the address bar (where it says https://www. ...)
Internet explorer will display a padlock icon if the page was transmitted
securely. Both of these indications mean that your browser has asked for the page
to be transmitted securely, and also means that your data entry will be sent back
to the web site securely. If you do not see these on the Dalkeith Press shopping
cart page (and the purchase confirmation page, if you complete a purchase), we would
like to know. Please feel free to call 877-708-0945 so that we can explore and possibly
correct any problem.
A Geotrust secure certificate is registered to www.dalkeithpress.com by Dalkeith Press. All secure connections, including purchases
of products offered by Dalkeith Press on the tearsandhealing.com, are carried
out on www.dalkeithpress.com under the security of this certificate. Geotrust is one of several "certificate authorities"
that are authorized to issue such certificates. Read more
about Geotrust and certificates here.
The internet routinely transmitts email addresses in unencrypted form in normal email
messages. Thus, no encryption is used when site visitors provide their email
address for opt-in subscription mailing. These addresses are transmitted
immediately to computers on Dalkeith Press premises behind a closed firewall.
Information Storage
Customer information is retained on a secure
database on our server on Dalkeith Press premises behind a
closed firewall.
Out web servers are kept up to date with current versions of web server and security
software, including security updates, and comply with best practices for web server
security as published my Microsoft and others.
No customer data is collected on tearsandhealing.com.
Visitor Traffic Statistics
Like any business, we are intersted in posting effective advertisments, in making
sure that visitors find meaningful information when they clink on our ads, in encouraging
visitors to sign up for mailings and to purchase our products. Like virtually all
e-businesses, we collect anonymous information about our visitors' page views. We
uses this information in aggregate, and never try to discover any
visitors individual page views. We are interested in knowing, on average, how people
respond to various ad or pages, such whether they leave the site or move to another
page, or buy something. We never try to connect this kind of information with a
particular visitor. We do not try to connect this information with personal information
you may provide in signups or purchases. We look at the aggregate behavior. Traffic
statistics may be collected without any indication, or you may see a small notice
for "Google site stats" or another statistics service.
Questions
Questions or concerns about information security can be directed to support@dalkeithpress.com
or 877-780-0945.
Jan 21, 2008
|